Shipping policy

STAR islandnesian Shipping Policy

At STAR islandnesian, every order is packed with care and appreciation. Thank you for supporting our island-inspired small business!

Processing Time

  • Orders are typically processed within 2–5 business days.
  • During new releases, sales, holidays, or high-volume periods, processing may take a little longer.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping

  • We currently ship throughout the United States.
  • Standard shipping times are generally 3–7 business days after your order has been processed.
  • Shipping times are estimates and may vary due to carrier delays or weather conditions.

Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.

Incorrect Addresses

Please double-check your shipping address before placing your order. STAR islandnesian is not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date. We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about your order or shipping, please contact us. We’re always happy to help and appreciate your support.